Building and Sustaining Positive Relationships in the Workplace

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It’s Monday morning and you’ve only been at the office for a

couple of hours. The phone has not stopped ringing, you’ve barely

made a dent in your emails, there is a project deadline looming,

a team meeting to lead and your boss is concerned and hassling

you about the project outcome. Does any of this sound familiar to

you? Does it feel overwhelming?

The truth is that order to be successful, productive and less

stressed, you need positive, supportive relationships at work.

Here are the 7 keys to developing them.

1. Foster a willingness to listen. Good listening skills

are necessary in order to succeed in establishing good

relationships with managers, colleagues, and employees. While

talking less and listening more can be a challenge at times, it’s

important to suspend your own needs and reactions in order “hear”

what another person is saying.

2. Promote a willingness to work collaboratively.

Collaboration or “working together” is an extremely important

team concept. This means noticing and responding to the comments

and requests of others. Each member of the team has value and a

role to play so if one or two team members attempt to be “in

charge” and view themselves as more valuable, the effectiveness

of the whole team may be greatly reduced.

3. Endeavor to be respectful. The old adage “you catch

more flies with honey than vinegar” holds true. Showing respect

to others, even if they are unpleasant and rude, exhibits a

strong sense of self.

4. Respond in a timely fashion. Evaluate how timely you

are in responding to others. Remember, your response may affect

decisions or someone else’s ability to complete projects. When

you let someone know you have received their message but don’t

have the data they require, at least they know you aren’t

ignoring them. Often much time, energy and frustration is

expended because people don’t acknowledge a message or request.

5. Find a mentor. A mentor understands the company

culture, how decisions are made and office protocol. Your mentor

is willing to answer your questions, share their wisdom and

challenge you. Developing a relationship with a mentor can help

you transition into a company, a new department or a different

job. Having a mentor can help you manage and thrive in a

competitive environment.

6. Eliminate the negativity. Examine your behavior to be

sure that you’re not a chronic complainer who never has anything

positive to say, the boss who yells at employees under the guise

of motivating them, or the person who always blames others for

their problems. You’ll also want to limit contact with these

toxic influences as much as possible.

7. Surround yourself with supportive people. People who

value, encourage and support you are invaluable both in the

workplace and in your personal life. They help you problem solve

and deal with the challenges you encounter. They encourage you

even while asking tough questions. They don’t always agree with

you but rather are with you through “thick and thin”. Identify

the supportive people in your life and let them know how much you

appreciate them.

Evaluate your work environment and ask yourself: What kind of

relationships do I want and need?

Copyright © 2005 by Gail Solish. All rights reserved.

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Source by Gail Solish

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